What We Do

We have no desire to undo what’s working or to fix things that ain’t broke. Rather, we give our clients the levels of self-reliance they want. We do that by revealing to them the potential value of their businesses, by helping them to strengthen their cultures, by giving them the tools they need, by helping them determine their most effective processes, by helping them regain their senses of wonder, by showing them the value of imagination and the power of creativity.

We deliver services tailored to the needs of our clients, all of which help to change and improve their mindsets, their operational processes and performance, their brand positioning and promotion, and their sustainable innovative capabilities. We also help them discover the abilities to develop new products, services, and business models — and to identify potential opportunities for new revenue streams in new industries.

In no particular order, those services include:

Discovery

Discover your organizational differentiators and their potential.

We reveal your culture, its personality, its attributes, its nature, and its story. We discern how you interact with each other and with your customers. We identify your actual competitors — and who purports to compete with you. We gauge your determination to change and to move ahead.

We learn how we can best help you achieve your objectives.

You learn more about your organization than you might have known before, which also gives you more indications of your opportunities.

Innovation Readiness Assessment

Determine your innovation capabilities and how to capitalize on them.

We assess your organization’s readiness to invest in innovation and to grow revenue through innovation. We determine the impediments to effective innovation. We help you develop an innovation strategy and identify the standards against which to measure it.

We learn your aspirations, your capabilities, and your present state.

You learn your readiness to achieve your aspirations and to move your organization to its desired future state through strategic innovation.

Strategy Development

Explore the best way to achieve your goals and objectives.

We help you define your long-term goals based on trends like digital transformation in the VUCA environment. We help you determine the products, services, processes, and/or business models to consider developing, as well as the rationales for developing them.

We learn your long-term goals and your short-term objectives.

You learn the strategic approaches you should take to achieve resilience in your operations.

Ideation

Develop, evaluate, and select ideas for new products, services, or business models.

We work with you to establish the mindset, the environment, and the structure in which your people can share their ideas, learn from the ones that fail, carry those lessons into the ones that succeed, and trust themselves to conduct those processes themselves.

We learn the circumstances under which your people ideate most effectively.

You learn how to ideate around new products, services, business models, revenue streams, and industry opportunities.

Implementation

Implement an innovation framework to ensure sustainable innovation.

We help you determine the talent, the processes, and the tools you need to consistently innovate. Then we’ll help you establish and configure the framework that best suits the needs of your people and the operating style of your organization.

We learn the framework that works best for your organization.

You learn how to generate new ideas, qualify the viable ones, assess your capabilities, identify gaps, capitalize viable ideas, manage them as projects, and take them to market.

Virtual Chief Innovation Officer

Get the knowledge you need to direct your innovation initiatives.

The most meaningful measure of innovation is the percentage of revenue generated by products and services introduced in the past three years. If yours is low, our Virtual Chief Innovation Officer can help to improve innovation, to transfer the know-how to the appropriate people, and to put you on the right track.

We learn the best way to align your organization for consistent innovation.

You learn how to lead innovation initiatives; how to motivate, recognize, and reward your people; and to consistently get the results you want.

International Standards for Innovation Management

We’re a U.S. expert to the International Organization for Standardization (ISO) in the development of ISO 56000 standards for innovation.

Given our participation in ISO 56000 standards development, we’re able to guide you on conformance with innovation systems (56002), partnerships (56003), assessments (56004), IP (56005), strategic intelligence (56006), ideation (56007), and measurement and metrics (56008). And we help prepare you for ISO 56001 certification (expected in 2025).

We learn the extent to which your organization is conforming with ISO 56000 guidance.

You learn to maintain competitive advantage with credible (and certifiable) innovation management processes in place.

You learn how to get the most out of your people by enabling them to contribute to the best of their abilities and to learn.

external communication

Position and promote new products, services, or business models.

We’ve helped you invent the better mousetrap. We can also help you brand it, position it effectively in appropriate markets and industries, promote it in the appropriate media, and communicate how and why it’s different from and better than the other guy’s.

We learn the purpose and differentiators of your new mousetrap.

You learn the best ways to position and promote your new product, service, or business model in existing or new markets or industries.

One More Thing

If you have questions about any specific consulting services you don’t see here, please feel free to get in touch with us. We’re at your service.